We would like to inform you today that there may currently be slightly longer processing times in our service department. The good news is that our team is working energetically and with high priority to complete all processes as quickly as possible.
Over the past few weeks and months, we have encountered several unexpected issues that require special attention. At the same time, isolated bottlenecks with certain spare parts mean that we are working with our suppliers on a daily basis to procure missing components as quickly as possible. Here, too, we can assure you that we are in close communication and are doing everything we can to further speed up the process.
Despite this special situation, we remain fully focused on every single service order. However, should it happen that an aircraft is delivered later than planned, we would like to apologize in advance and ask for your understanding.
Thank you for your patience, your trust, and the pleasant cooperation. Together, we will get every aircraft back in the air reliably.
